shipping-and-refunds

Shipping Policy:

Domestic (USA): Orders will be processed and shipped within 2-3 business days of ordering using standard shipping, which will take between 2-7 business days for you to receive.

DHL Express International: Orders will be processed within 5 to 8 business days and will arrive within 3 to 4 days of being fulfilled.

Duties and Fees are not included in our pricing and are determined and required by your country's Customs department in order to receive your order. We do not have any way of covering this fee from our end or bypassing this.

*If you choose to DECLINE to pay duties and fees, the package will be abandoned and payment for your order will be forfeited.

 

Return Policy:

60-Day Guarantee: Free U.S. returns/exchanges for 60 days after purchase.

All return or exchange items must be returned in "New", unworn condition. Items will be inspected upon receipt to determine eligibility. Deodorant stains, pet hair, odor, signs of washing or drying, etc. are all means for a declined return and forfeited item.

For refunds and exchanges, please follow this link: https://powder-la.returnly.com/. Shipping charges are non-refundable.

For international returns/exchanges, please contact us below or at trevor@powder-la.com